- About
- Fine Print
- Trading Hours
- FAQ
The Offer
A styling package including style cut, blow wave and intensive conditioning treatment using premium products from European hair care brand Keune.
A $25 voucher towards your next colour, perming or permanent straightening treatment.
The salon is open six days a week until 6.30pm for your convenience.
What We Like
Keune hair products have been developed in Europe's most advanced hair cosmetics laboratories for cutting edge hair health and beauty.
Not only will your fully qualified stylist snip split ends, remove bulkiness and shape your style, you'll also receive a deep nourishing treatment because there's nothing more flattering than a healthy looking head of hair.
The hair studio boasts stylists who have produced work for concerts, hair shows, fashion shows and magazine spreads.
Relax in sleek modern surrounds with polished wood floors, silvery walls and splashes of bright red.
The Company
The Fine Print
Offer expires on 9 August 2012
Not valid with any other offer
Bookings are essential and are subject to availability
One voucher can be purchased per person
24 hour cancellation policy applies or voucher is forfeited
Contact details for De Touch Hair Studio can be found on the voucher.
Tuesday - Sunday: 10.30am - 6.30pm
Expand Help
+I have a question about a past/present offer
In most cases, contacting the business directly is the quickest way to get your question answered. You will be able to find contact details for the featured business on the offer-page. Other conditions (such as the expiry date) can be found in the 'Need To Know' section of the offer-page.
Alternatively, you can ask Ouffer and we will get back to you as soon as possible. Please contact us at support@ouffer.com
Not found what you are looking for? Submit an enquiry
+How do I buy an offer?
Firstly, make sure you are signed up!
Then, after logging in - click 'Buy Now' towards the top-right of the offer-page. On the next page, you will be asked to confirm the quantity of vouchers that you wish to purchase, and how many credits you wish to use in order to purchase the offer (if any). You may also be required to provide your Postal Address, or your choice of redemption location.
At this point, you can then go ahead and click 'Complete My Order' towards the bottom of the page. The number of credits selected (if any) will be deducted from the cost of the voucher, and the corresponding number of credits removed from your Ouffer account.
Follow the on-screen instructions from here - you can pay via a registered PayPal account, or using your credit/debit card.
Good Luck!
Not found what you are looking for? Submit an enquiry
+I bought an offer - what do I do now?
You will find instructions on how to redeem the offer on the voucher itself. Depending on the offer you've purchased, you may need to contact the featured business to make a booking - contact details will be provided on the voucher. You may also find them in the 'Need To Know' section on the offer-page, along with any other conditions relevant to that particular offer.
In order to retrieve your voucher - after logging in, towards the top-right of the page you will see a button that says 'My Ouffers'. After clicking this, select 'All' on the next page, and all the vouchers that you have ever purchased from us should appear. You will see a button saying 'Print' next to each voucher, along with it's 'Ouffer ID', and 'Redemption Code'.
Clicking 'Print' will open the voucher up in a new tab/window, ready for you to print off as normal.
Not found what you are looking for? Submit an enquiry
+My voucher wasn't emailed to me
After logging in, towards the top-right of the page you will see a button that says 'My Ouffer'. After clicking this, select 'All' on the next page, and all the vouchers that you have ever purchased from us should appear. You will see a button saying 'Print' next to each voucher, along with it's 'Ouffer ID', and 'Redemption Code'.
Clicking 'Print' will open the voucher up in a new tab/window, ready for you to print off as normal.
Not found what you are looking for? Submit an enquiry
+My voucher isn't in my account
A purchased voucher should automatically (unless otherwise stated) be available for printing immediately from within your 'My Ouffer' section, when logged in. If it is not there, please contact us and let us know by contacting us at support@ouffer.com.
Not found what you are looking for? Submit an enquiry
+What/Where is my redemption code?
Your redemption code is the code printed at the top of your voucher - in almost all cases, you will need to give this code when redeeming the offer you have purchased - this is so that our partners can verify that the voucher is valid and provide you with the service advertised.
In order to retrieve your voucher - after logging in, towards the top-right of the page you will see a button that says 'My Ouffer'. After clicking this, select 'All' on the next page, and all the vouchers that you have ever purchased from us should appear. You will see a button saying 'Print' next to each voucher, along with it's 'Ouffer ID', and 'Redemption Code'.
Not found what you are looking for? Submit an enquiry
+I have a problem with the service/product I received when I used a voucher
Not found what you are looking for? Submit an enquiry
+My voucher expired - can I get a refund?
It is very rare for Ouffer to issue a refund in cases where the voucher has expired. Most offers have a redemption period of at least 3 months, which is usually plenty of time for all purchasers to use their voucher. In any case - the expiry date of each offer is clearly stated in the 'Need To Know' section of the offer-page, and it is the responsibility of the purchaser to ensure that they have availed of the offer before this date!
Not found what you are looking for? Submit an enquiry
+I would like to request a refund
Please let us know the circumstances of your refund request (in as much detail) below. We review all refund requests on a case-by-case basis. Please contact us at support@ouffer.com with your offer name, email address and full name on the Paypal/credit card account used to make the purchase.
Not found what you are looking for? Submit an enquiry
+Why can't I see offers in my city?
Please note that our amazing local offers are currently only available in Sydney, Melbourne, Brisbane, Perth, and Adelaide, but we have lots of national product and vacation offers that anyone in Australia can purchase!
Not found what you are looking for? Submit an enquiry
+How do I refer a friend?
In order to refer a friend to Ouffer...
After logging in, in the top-right corner of the page, click 'Referrals Get You $5'. You will then be taken to a page that states your personal referral link. Send this link (in an email) to all of your family and friends. If any of them sign up to Ouffer then purchase any offer within 72 hours, we'll give you $5 Ouffer credit for use immediately when purchasing any future offers!
Note that your Ouffer credit never expires, and you can use as much or as little of it as you want at any one time. If you refer enough friends - you could start purchasing offers using just Ouffer credit!
Not found what you are looking for? Submit an enquiry
+I wish to feature my business on your website
We're always happy to hear from business-owners who wish to take advantage of our hugely powerful marketing platform, whatever type of business you own. In order to enquire about getting your business featured on Ouffer.com - please send an email to businesses@ouffer.com, with the following details...
- Business Name
- Contact Name
- Contact Number
- Contact Email Address
- Website address (if applicable)
We look forward to hearing from you!
Not found what you are looking for? Submit an enquiry
+I would like to suggest a local business to be featured on Ouffer!
We're always happy to hear from people who believe a business (of any kind) near them would benefit from our hugely powerful marketing platform. Please email businesses@ouffer.com with the business name, city, website (if it has one), as well as the business' name, email address and phone number. Thanks for reaching out to Ouffer!
Not found what you are looking for? Submit an enquiry
+I wish to speak to someone at Ouffer about a business partnership
We're always happy to hear from others interested in forming a business partnership of any kind, from all over the world. Please email us at businesses@ouffer.com with some more information about your proposition below and we will be sure to get back to you very soon. Thanks for reaching out to Ouffer!
Not found what you are looking for? Submit an enquiry
+I wish to work at Ouffer!
Not found what you are looking for? Submit an enquiry
+I would like to unsubscribe from receiving your emails
If you would like to unsubscribe from receiving emails from Ouffer in future, please go here... Please be sure to tell us why you wish to unsubscribe so that we can improve our services in the future.
Not found what you are looking for? Submit an enquiry
+I still haven't received a response from Ouffer!
All enquiries via the site are usually addressed within 72 hours. It is important to note that Ouffer provides limited Customer Services over the weekend and as such - any enquiries sent on a Saturday may not be replied to by Monday morning at the earliest! Please note however - that we will always get back to your enqiries as soon as possible and will never simply ignore requests for help!
In the event that you have attempted to contact Ouffer on multiple occasions and/or more than 72 hours ago and are yet to receive a response - it's possible that your request did not completely pass through this webpage and that we may not have received it!
If this is the case - we would recommend reaching out to our Customer Service Team by emailing (old-style!) us via support@ouffer.com.
Not found what you are looking for? Submit an enquiry
+Still need help? Contact us...
Please email us at support@ouffer.com.
In order for us address your issue as quickly as possible, please try to include the following (where possible):
- The email address you have registered with Ouffer
- Your voucher/redemption code
- The name of the service-provider/business for which you purchased your voucher
The above information will enable us to provide you with a much quicker/effective response!
Not found what you are looking for? Submit an enquiry
